Join Our Team as a Customer Service Administrator!
Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training.
Role Overview:
As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you!
Contract Type: Temporary contract
Daily Rate: £97 + holiday pay + temp benefits
Working Pattern: full-time
Key Responsibilities:
Respond to customer inquiries via phone and email
Process orders and manage customer accounts efficiently
Provide product and service information to customers
Collaborate with team members to enhance customer satisfaction
Maintain accurate records and documentation
Assist in resolving customer issues promptly and effectively
What We're Looking For:
Previous experience in customer service or administration
Strong communication and interpersonal skills 💬
Proficiency in Microsoft Office Suite and CRM systems
A positive attitude and a passion for helping others
Ability to work effectively both independently and as part of a team
Attention to detail and problem-solving skills 🔍
Why Join Us?
Be part of an engaging and supportive team! 🎉
Gain valuable experience in a thriving industry
Develop your skills and grow your career
Work in a fun and friendly environment
How to Apply:
If you are ready to embark on an exciting journey with us as a Customer Service Administrator, please submit your CV. We can't wait to hear from you! 🌈
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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