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Administrative officer ao - band e

Stoke-on-Trent
Brook Street
Administrative officer
Posted: 30 June
Offer description

Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our society, serving all who call on it, from vulnerable individuals to families in crisis, claimants, and businesses. HMCTS is committed to administering an accessible and efficient justice system.

Our public sector client is seeking a temporary admin officer to join their team. This is an ongoing temporary role, with potential for extension based on business needs. It is a full-time position, Monday to Friday, 37 hours per week, typically from 9 am to 5 pm. The pay rate starts at £12.36 per hour and increases to £12.53 per hour after week 13.

This role is fully office-based at the Stoke town centre office.

Key responsibilities include:

1. Preparing papers and files for court, tribunals, hearings, and meetings.
2. Creating and updating records on the in-house computer system and data input.
3. Answering telephone calls and managing inbox correspondence.
4. Opening and dispatching post.
5. Drafting standard letters, correspondence, minutes, notes, reports, and submissions according to guidelines.
6. Ensuring compliance and quality standards for administration documentation.

The ideal candidate will have 12-18 months of administrative experience in a workplace setting.

Successful applicants will be subject to a Basic DBS check and referencing.

Brook Street is proud to support the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria.

As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street offers guaranteed interviews to eligible candidates through the Public Sector Resourcing Framework (PSR).

If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the essential criteria, please apply via the Brook Street website to register your interest.

In cases of high volume of eligible military candidates, the best candidates from this group will be interviewed.

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