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Receptionist/clerk - emergency department

Dorchester
Dorset County Hospital NHS Foundation Trust
Receptionist
€40,000 - €60,000 a year
Posted: 3 June
Offer description

* Band 3 role
* Full time or Part time positions available
* Up to 37.5 Hours per Week
* Permanent contract
* Opportunity to pick up additional shifts
* Enhancements for working unsociable hours

This is an exciting opportunity to work as part of a small friendly team undertaking receptionist and administrative duties in our Emergency Department.

The Emergency Department is a busy, interesting place to work and sees 47,000 patients a year on average and the majority of them are booked in by our ED Receptionist/Clerk Team.

Emergency Department Reception operates 24 hours a day, 7 days a week so you will work as part of a rota.

You will be allocated a mixture of shifts including nights, weekends and some bank holidays.

* Early - 6:30am - 2:30pm
* Double Up - 10:30am - 6:30pm
* Late - 2:30pm - 10:30pm
* Twilight - 6:30pm - 2:30am
* Night - 10:30pm - 6:30am

Rotas are planned 6 weeks in advance, you will have the ability to request certain shifts or days off and enhancements are payable for unsociable hours.

If you have good customer service, communication and administrative skills, are flexible in your approach, reliable and enjoy working in a busy, dynamic environment we would love to hear from you.

The role is permanent and could be worked as either full time (37.5 hours per week) or a part time basis – please include details of your preference when you apply.

The role is located within the Emergency Department at Dorset County Hospital in Dorchester.

Your Role Will Include

* Duties associated with the Emergency Department Reception
o Booking in Ambulances
o Booking in Walk-in Patients
o Assisting Patients Relatives
o Answering phone calls from other hospital wards
* Duties associated with Bed Bureau
o Answering calls from GP Surgeries
o Liaising with speciality services
o Booking transport for patients
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

For further details / informal visits contact: Name: Faith Lewis Job title: Business Manager Email address: faith.lewis@dchft.nhs.uk Telephone number: 01305 255802 #J-18808-Ljbffr

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