Please note: Internal, at risk or redeployee applicants will be seen in the first instance. This is an exciting opportunity to join our Direct Payment Monitoring team, which is part of our System and Finance service within Integrated Commissioning and Partnerships, at Calderdale Council. The team supports the Adults and Children’s Social Care directorates and is responsible for ensuring that Direct Payments are monitored in line with support plans, for individuals who want to manage their personal budge via a Direct Payment, the team will request evidence and cross-reference this against support plans, ensuring that spend is appropriate and accounted for. We are looking to recruit a professional, friendly, and customer-focused Monitoring Officer to help support the Monitoring team. You will be required to promote and maintain a customer-focussed, high-quality service, ensuring that Direct payments are monitored on an annual basis and in-line with the legislation, policies and procedures. You will work with individuals/ their representatives who are in receipt of a Direct Payment, requesting documentation to complete annual monitoring of the Direct payment, reconciling accounts to ensure spend is in line with support plans. You will have the ability to provide advice, support, and information on the monitoring function of Direct Payments for individuals or their representatives in receipt of a Direct Payment on behalf of the Directorate. You will also work closely with the Direct Payment, Care Charging, Financial Assessment, and Sundry Income teams. You will need to possess initiative, the ability to work to deadlines and to maintain a high level of attention to detail given the duties involved. The successful candidate will be able to demonstrate that they have Level 4 in a relevant financial qualification or demonstrable relevant experience, in addition to: • Having excellent analytical and problem-solving skills. • Having knowledge of the adult social care financial assessments process and how it relates to Direct Payments Ability to build and maintain strong working relationships with both customers, colleagues and partners. Ability to manage your own workload in a fast paced environment. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 17th May 2026 Interview Date: week commencing 25th May 2026 We may utilise digital interview methods. As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished – see guidance. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .