Quality Assurance Supervisor
Greencore West Drayton, England, United Kingdom
Join the Greencore team as a Quality Assurance Supervisor managing a night shift QA team to verify safety and conformance of finished products and materials. Lead audits, train staff, investigate non‑conformance, and uphold health and safety standards.
Responsibilities
* Work closely with the Night Production Manager to ensure safe, legal food production.
* Conduct audits, monitor KPIs, and maintain consistency of outputs for compliance.
* Train the team on new processes, procedures, and technical standards.
* Improve team communication and understanding of GMP.
* Investigate customer complaints or non‑conformance and provide resolution data.
* Organise organoleptic panel to ensure consistent quality.
* Maintain a safe working environment and meet HS&E policy standards.
* Manage the night QA team, ensuring tasks are completed per schedules and trackers.
* Monitor micro results and initiate investigations as required.
* Collaborate with the hygiene team to complete swabbing and hygiene audits on schedule.
Qualifications
* Higher National Diploma level or similar experience in food manufacturing.
* Experience managing a team and leading people.
* Level 2/3 food safety certification.
* Basic knowledge of weight legislation, allergen awareness, and HACCP principles.
* Experience with computer systems, internal audit processes, and KPI reporting.
* Knowledge of GMP and non‑conformance reporting techniques.
* Microbiological awareness and basic food safety principles.
* Understanding of hygiene principles and legal labeling practice.
Benefits
* Competitive salary and job‑related benefits.
* Holidays.
* Pension matched up to 8 %.
* Life insurance up to 4 × salary.
* Company share save scheme.
* Greencore Qualifications.
* Exclusive employee discount platform.
* Full wellbeing centre platform.
* Enhanced parental leave and menopause policies.
Throughout your time at Greencore, you will receive on‑the‑job training and development opportunities to further your career.
Referrals increase your chances of interviewing at Greencore by 2x.
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