Customer Service Representative
£25,700 + 10% bonus (£28,270)
Hybrid | Kingswood
Looking for a career with progression, training, and real impact? Join a global business where you’ll be supported, developed, and recognised from day one.
🚀 The Role
You’ll be the friendly, knowledgeable first point of contact for clients — resolving enquiries, building trust, and delivering brilliant service across phone, email, and letter.
With a mix of office and home working (just 2 days in the office), this role offers the perfect balance.
🌟 You’ll Need
* Great communication skills
* A positive, customer-focused mindset
* Confidence on the phone
* Willingness to learn new systems
* Previous customer service experience is a bonus
🎉 What You Get
* £25,700 + 10% bonus
* Regular salary reviews
* Study support & full training
* Hybrid working (3 days from home)
* On-site gym
* Buy/sell holiday
* Clear career progression
* Shuttle bus from Sutton & Redhill
💬 Ready to start a career, not just another job?
Apply now and build your future with a team that truly supports you.
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer