AI Workplace Transformation Consultant (Microsoft 365 & Copilot)
Location: UK or USA (remote / hybrid / office options available)
About Changing Social
At Changing Social, we’re a Microsoft Modern Work Solutions Partner focused on the people side of AI Workplace Transformation. We help organisations maximise the value of Microsoft 365 and Copilot by ensuring new ways of working are adopted smoothly, securely, and deliver real business impact.
Founded in 2018 by a former Microsoft CSM, we’ve delivered 150+ projects for globally recognised brands. We’ve grown to 50+ people with offices in Bristol (UK) and Philadelphia (US), and we’re continuing to scale rapidly across both regions.
The role
As an AI Workplace Transformation Consultant, you’ll play a key role in delivering organisational change and adoption for Microsoft 365, Copilot, and related AI solutions. You’ll work at the intersection of people, process, and technology, helping clients embed new tools and behaviours that improve how people work day to day.
This role suits someone who combines strong Microsoft knowledge with pragmatic, people-centred change delivery.
What you’ll be doing
• Lead change and adoption activity for Microsoft 365 and Copilot programmes
• Design and deliver adoption plans, communications, training, and engagement activity
• Build trusted relationships with client stakeholders and delivery teams
• Translate Copilot and AI capabilities into clear, practical guidance for end users
• Track adoption, usage, and value realisation, recommending improvements
• Facilitate workshops, training sessions, and feedback forums
• Collaborate with technical teams to align solutions with user needs and organisational policy
• Support pre-sales activity where required, including scoping and demos
What we’re looking for
• Strong experience delivering change and adoption in client-facing environments
• Hands-on exposure to Microsoft 365 modern work (Copilot experience highly desirable)
• Ability to explain technical concepts clearly to non-technical audiences
• Calm, professional consulting presence with strong stakeholder skills
• Comfortable owning delivery with limited hand-holding
• Proactive, curious, and open to feedback
• Relevant change certification (e.g. PROSCI) preferred
You don’t need to be a Power Platform or Copilot Studio specialist — conceptual understanding and practical application are key.
Why join Changing Social?
• Work at the forefront of AI-enabled workplace transformation
• Join a values-led consultancy built on Lovability, Openness, Versatility, and Enthusiasm
• Flexible working to support work-life balance and international collaboration
• Paid Microsoft training and certifications
• Strong focus on wellbeing, learning, and long-term career development
• Clear progression as we scale towards 200+ people over the next few years
What to expect
Our interview process has four stages:
• A 15–30 minute conversation with the recruitment team
• A 30–40 minute conversation with the hiring manager to explore your experience and motivations
• A case study with Q&A to understand your approach and thinking
• A final conversation with senior leadership, focused on values, culture fit, and collaboration
We aim to keep the process clear, efficient, and respectful of your time, and we’ll keep you informed at every stage.
Right to work & accessibility
You’ll need the right to work in your location (we’re unable to offer visa sponsorship). We’re committed to inclusive hiring and can make adjustments at any stage of the process — just let us know.
Come as you are
At Changing Social, we believe diverse teams drive better outcomes. We welcome applications from people of all backgrounds, experiences, and perspectives.
👉 Interested? Apply via LinkedIn or send us your CV with a short note on why this role feels like the right fit.
duvall.carter@changingsocial.com