Together we are Trusted to Serve Scotland. We’re looking for a talented and enthusiastic individual who’s passionate about delivering outstanding customer service to join our Trade Effluent Quality Team as a Technical Specialist based in Inverness. This is a fantastic opportunity to grow your career with a forward-thinking organisation, gain valuable experience, and be fully supported in your ongoing development. What you’ll do In this role, you’ll play a key part in helping Scottish Water protect the environment and uphold important regulations around Trade Effluent. You’ll be responsible for monitoring and managing trade effluent discharges to make sure they comply with Scottish Water policies and legal requirements. Your work will involve investigating pollution incidents, checking compliance with consents, and following up on any issues that arise. You’ll also provide expert advice on pollution prevention and environmental regulations to a variety of industrial and commercial customers. Alongside this, you'll help verify information used to calculate wholesale charges, making sure it's accurate and up to date. It's a varied role where you'll make a real difference to environmental performance and customer outcomes. What you’ll need We’re looking for someone who shares our passion for delivering great customer service and takes pride in getting things right. You should have a good understanding of water and/or wastewater services, along with some knowledge of current environmental legislation and scientific principles. To succeed in this role, you’ll need at least an HND/HNC in a scientific discipline such as Environmental Science; Chemistry or Chemistry with joint disciplines. A full UK driving licence is also essential, as you’ll be out and about supporting customers and sites across the area. Looking out for you While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print This role will be a Grade 6. If you’re new to Scottish Water, you’ll join us on a starting salary of £33,560. Performance-driven pay progression would then allow you to move through the range to a maximum of £44,140. This role will be based in Inverness, you’ll need to live within commuting distance of the area. If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on 14th May. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer. A few final things worth knowing… Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out! Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask. As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months. Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. We’re here to help. Ask us anything at SWRecruitment@ScottishWater.co.uk