Job Description:
Join our team as a Finance Associate – Accounts Receivables at Midlands Care Head Office, where you will play a vital role in managing our sales ledger and ensuring accurate financial records across our group of care homes. As a Finance Associate, you will be responsible for overseeing billing, receipts, contracts, and credit control, contributing directly to the financial health and operational efficiency of our organisation.
At Midlands Care, we are dedicated to providing exceptional care and support within our group of care homes throughout the Midlands. Certified as Investors in People (2024), we pride ourselves on our commitment to nurturing both our residents and our team members. Our core values – Togetherness, Positivity, and Compassion – are at the heart of everything we do, ensuring a warm and supportive environment for all. Our priorities are centred around Customer, Colleague, and Community, reflecting our holistic approach towards all. We offer our employees a range of benefits designed to enhance their professional and personal lives:
* Competitive rates of pay
* Robust pension scheme
* Our very own Learning Academy, which offers comprehensive development programmes and clinical training
* Employee Assistance Programme with a 24/7 confidential helpline for you and your loved ones
* Exceptional working environment
* On-site car parking
* Free uniform and badges
* Access to thousands of online and high street discounts
* Support from a highly qualified management team dedicated to helping you succeed and grow in your role
* Proud promoters of our Diversity, Equality and Inclusion agenda
Join Midlands Care and become part of a team that values togetherness, maintains a positive attitude, and approaches every task with compassion.
Responsibilities:
* Maintain and update fee lists for admissions, discharges, and weekly billing accuracy
* Track and report daily occupancy rates across homes, ensuring billing system reflects changes
* Prepare and issue invoices for both council-funded and privately funded residents
* Allocate receipts accurately using bank feeds and resolve discrepancies with customers
* Raise and manage resident contracts, ensuring compliance and timely updates
* Monitor accounts receivable ageing reports and implement credit control strategies
* Collaborate with solicitors for debt recovery when necessary, maintaining ethical standards
* Process refunds for private residents in line with company policy
* Prepare monthly reports including occupancy, receivables, KPIs, and fee analysis
* Support audit and compliance efforts by maintaining accurate documentation
* Provide courteous support to residents and families regarding billing inquiries and payment plans
* Reconcile sub bank accounts and conduct periodic audits to ensure data integrity
* Review and update finance policies and procedures to align with business and regulatory changes
* Assist with Accounts Payables and Payroll as required
* Contribute to general office duties including answering calls, managing mail, and maintaining a professional environment
Requirements:
* Proven experience in accounts receivable or finance administration, ideally within a care or healthcare setting
* Strong understanding of billing systems, credit control, and financial reporting
* Excellent organisational and communication skills with a high level of professionalism
* Ability to manage sensitive information with discretion and integrity
* Proficiency in financial software and Microsoft Office Suite
* Commitment to continuous improvement and professional development
* Ability to work independently and collaboratively in a fast-paced environment
Join our team and help ensure the financial wellbeing of our organisation while supporting the care of our residents. Apply now to make a meaningful impact at Midlands Care.
Job Type: Full-time
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Referral programme
* Store discount
Application question(s):
* Do you have full right to work in the UK?
Work Location: In person