Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, driving impact along with influencing stakeholders Citi’s Global Markets COO team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Markets Operations Chief of Staff team sits within Markets COO. We trusted partes to the Markets Operations leadership team and work closely with the product owners and other cross functional stakeholder in developing and implementing the strategy for the organization
The Chief of Staff (Business Unit Manager) is a senior position within the Markets Operations Chief of Staff team, acting as a strategic advisor, communications expert and drives overall administrative activities related to Markets Operations functions.
The Business Unit Manager also coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.
What you’ll do
1. Drive administrative, operational, reporting and quality improvements through partnership with internal teams
2. Lead the creation and execution of communication and employee engagement strategy including presenting on strategy to Operations leadership regularly
3. Implement a successful People and Engagement strategy, including analysis and response to employee engagement surveys, to help attract, develop, retain and recognize our people
4. Preparation of materials for senior stakeholder engagement and governance forums
5. Analysis of progress against selected strategic objectives - communicating key risks, defining mitigation strategies and helping to oversee to resolution
6. Identify opportunities to enhance global consistency in the operating model
7. Develop, analyze and maintain metrics for measuring success, opportunities for improvement, management reporting and escalation
8. Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
9. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you
10. Innovative mindset, with ability to think creatively on how to engage staff in an effective and efficient manner, leveraging emerging technologies where available
11. Ability to establish and build trust with professionals at all levels
12. Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add impact
13. Self-reliant, good problem solver, results oriented with attention to detail
14. Strong, influential communicator who is articulate and concise.
15. Strong risk management and control mindset
16. Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources
17. Experience in a global financial services firm
18. Proven experience in financial services
19. Experience working in global and complex settings with multiple stakeholders
20. Proven ability to work in a team of diverse skill sets and cultures
21. Proven ability to work in high-pressure, time-sensitive environments
22. Consistently demonstrate clear and concise written and verbal communication
Education:
23. Bachelor's degree/University degree or equivalent experience
24. MBA/master’s degree is good to have
25. Prior experience in a chief of staff function is good to have
What we can offer you
The role offers opportunity to have a wide range of impact from influencing our People & Culture through Engagement, to partnering with stakeholders to define target operating model. Strong platform for professional growth
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
26. Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
27. A discretional annual performance related bonus
28. Private medical insurance packages to suit your personal circumstances
29. Employee Assistance Program
30. Pension Plan
31. Paid Parental Leave
32. Special discounts for employees, family, and friends
33. Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
------------------------------------------------------
Job Family Group:
Business Strategy, Management & Administration
------------------------------------------------------
Job Family:
Business Execution & Administration
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.
------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------