Administration Team Leader – Wolverhampton Hospital – Fixed‑Term Contract, Full Time
Nuffield Health is Britain's largest not‑for‑profit healthcare organisation. Join us as an Administration Team Leader at our Wolverhampton Hospital and play your part in building a healthier nation.
Responsibilities
* Lead the Inpatient Bookings, Medical Records and Medical Secretary teams in order to deliver outstanding customer service for both patients and consultants.
* Support the Inpatient Bookings team to achieve effective and efficient processes, ensuring bookings are made in a timely manner with clear communication and a prominent focus on patient experience.
* Provide administrative assistance to ensure smooth daily operations within your teams.
* Ensure compliance with relevant governance, including GDPR.
* Oversee recruitment, training, induction and people management within your teams.
* Ongoing review of processes, in line with colleagues, to ensure efficient and effective ways of working.
* Adhere to daily, weekly and monthly deadlines while maintaining high standards.
* Oversight of pathways and processes to enable clear reporting to the Director of Operations.
Qualifications
* Ability to adapt to complex and changing processes.
* Highly organised with an excellent attention to detail.
* Ability to manage multiple demands, working to tight deadlines in a pressured environment.
* Ability to manage, motivate, support and organise staff.
* GCSE English and Maths or equivalent qualification, with strong IT skills.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. You can choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
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