Job overview
In line with the Welsh Ambulance Services continued drive to improve the clinical aspirations of our EMS workforce, the Clinical Directorate are delighted to be recruiting a Clinical Intelligence and Assurance Assistant.
This post will support the Trust’s Clinical and Digital Strategies by assisting the Clinical Intelligence & Assurance Team (CIAT) in the processing and presenting of clinical data and information. This information informs decision making around clinical practice and ultimately improving patient care.
The successful candidate will be expected to demonstrate administration experience, to ensure the accurate processing of clinical information and effective support for service improvement initiatives.
The base will be agreed on recruitment
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
* Contribute to providing clinical data for internal and external reports, clinical audits, and other areas of service improvement.
* Contribute to data visualisations and infographics for reports and posters.
* Contribute to editing videos and podcasts.
* Contribute to the effective delivery of service improvement initiatives.
* Adhere to the Trust’s statutory obligations with regards to the General Data Protection Regulation (GDPR), Data Protection Act (DPA), Computer Misuse Act and Caldicott Principles.
* Review ePCRs when required to ensure accurate clinical data is captured for clinical audits, service evaluation and clinical improvement.
* Ensure the destruction of paper forms (under confidential conditions) once processed.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications, Knowledge and Experience
Essential criteria
* Educated to NVQ level 3 or equivalent qualification / experience
* Have a knowledge of clinical audit and quality improvement techniques
* Experience of working in an administrative environment, which includes dealing with complex queries
* Knowledge of MS Office 365 packages to include Word, Excel, PowerPoint, Access, Teams, Outlook
Desirable criteria
* Previous experience in a similar job role
Aptitude and Abilities
Essential criteria
* Excellent communication skills, written and verbal
* Use specialist software and systems
* Advanced keyboard / word processing skills with a requirement for speed and accuracy, maintaining concentration over long periods
Desirable criteria
* Ability to speak Welsh
Values
Essential criteria
* Self-Motivated
* Flexible attitude to work
* Able to work on own initiative
Other
Essential criteria
* Able to work flexible hours