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My client is an established, leading key and strategic supplier of multi products to most major UK and European retailers. Must have experience working with Apparel or Accessories.
This role has the potential to be hybrid after an initial period, minimum 3 days in the Office, 2 days from home.
Sales Support / Merchandiser - The Role :
We are seeking a motivated and experienced Merchandiser/Sales Support to join a growing team within apparel. This is an exciting opportunity to be part of the company's growth phase.
The Sales Support/Merchandiser serves as a key link between the Sales and Production teams, ensuring smooth coordination to meet customer demands, quality standards, and delivery timelines.
This role requires strategic oversight and daily involvement to ensure products move efficiently through each production stage, meeting all customer expectations. The merchandiser also plays a crucial role in building relationships with customers based on trust and collaboration, and actively participating in client meetings.
* Negotiating prices with factories and customers
* Must have experience with volume retail or supermarket
* Checking details on customer contracts
* Liaising with factories / in-country merchandisers daily, via email & phone regarding Critical Path order follow-up
* Updating and analyzing internal and customer critical paths
* Conducting weekly calls with in-country merchandisers and factories
* Working closely with production to monitor workflow, addressing bottlenecks or delays to keep production on track with sales goals
* Regular communication with sales teams to provide production updates, manage delivery timelines, and adjust schedules for shifting priorities or urgent orders
* Managing sample approval – sending lab dips, strike-offs, samples to customers
* Coordinating between licensing and QA/Tech departments on sample approvals
* Liaising with logistics to ensure timely delivery of goods
* Coordinating with the design department, sending artworks to factories
* Checking label artworks and approving them with factories
* You must have a permanent full right to work in the UK to be considered for this role.
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