My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm.
This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors.
It’s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job.
Key Responsibilities:
Sales Office Administration
· Provide full administrative support, delivering excellent customer service
· Handle calls, emails, applicant registrations and website updates
· Prepare market appraisals, sales contracts and property-related correspondence
· Produce window cards, property particulars and assist with advertising
· Manage AML checks on clients and purchasers (Smart Search and manual)
· Ensure the office stays compliant for GDPR & AML
· Coordinate the company photographer’s diary
· Occasionally help to compile weekly and monthly sales statistics
· Maintain electronic and paper files for Office
Property Portfolio Management
· Manage tenants and maintenance for a small commercial and residential portfolio
· Support serviced offices and commercial tenants
· Liaise with contractors for repairs, renovations and emergencies
· Assist with new and change of tenancies, leases and agreements
· Work with accountants on quarterly service charges
· Liaise with insurance brokers for renewals and claims
· Maintain property files, warranties and key management
Executive Assistant Support
· General office and company administration
· Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance)
· Oversee office supplies and service contracts (security, fire alarms, IT)
· Manage office inbox (GDPR, AML, unsubscribes)
· Reception duties as required
· Provide diary reminders and organisational support to the Directors
About You
· Experience in property sales, lettings or property management (ideal but not essential)
· Excellent time management and organisational skills
· Confident using MS Word, Excel and Outlook
· High attention to detail with strong written English and numeracy
· Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders
· Proactive, practical and dependable with a “can-do” attitude
· Reapit CRM experience is an advantage
This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given