We are excited to be recruiting for a full-time Assistant Centre Manager at Crawley Innovation Centre, our newest Centre in Oxford Innovation Space's network of over thirty Innovation Centres across the UK. This will be a key role in enhancing the sales, community engagement, operational efficiency, and overall financial performance of the centre.
Oxford Innovation Space offers offering flexible workspaces including offices and workshop facilities, alongside tailored business support services to a wide range of clients including start-ups, high-growth SMEs, investors, and public sector organisations. At Crawley Innovation Centre, we will support a vibrant community of entrepreneurs and growing businesses in an iconic environment which the occupants are proud to call home and where others aspire to be. The space will be stimulating and creative and will be complimented by a quality food and drink offer (onsite Café) which will draw in other park users.
As Assistant Centre Manager, you will report directly to the Centre Manager and work closely with the wider centre team, including the Innovation Director and the Customer Experience Assistant. This is a hands-on role that requires a proactive and collaborative approach, with the opportunity to make a real difference in supporting the growth and success of innovative businesses.
Major objectives of the role:
Profile and Reputation: Support the Centre Manager to create a successful innovation centre locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence
Operational Excellence: Deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections and the training and development of centre staff
Customer Service Excellence: Deliver exceptional customer service levels supporting the Centre Manager with overall management control and accountability for the commercial performance of the centre
Deputy Responsibility: Deputise for the Centre Manager when absent from site overseeing the full operation and management of the centre and team
Personal Competences:
Attention to detail/completer finisher
Excellent administrative and organisational skills
Good communication skills, tactful and persuasive
Highly self-motivated and proactive with a desire to contribute to the company more widely
Client and customer services focussed
Ability to work under pressure and multitask
Motivate, lead and delegate tasks to team.
Team player and team leader
IT literate
What's in it for you?
Salary between £28,000 to £30,000 per annum, depending on experience
25 days' holiday plus Bank Holidays
Flexible benefits package comprising: Contributory pension
Ability to increase or decrease amount of annual leave
Ability to increase or decrease amount of life assurance cover
Private medical and dental insurance
Health screening
Bicycle purchase
Charitable Giving
Friendly, informal and flexible working environment, so you can make the most of your home and your work life
We've also got access to a whole load of discounts so you can save money on high street favourites and holiday providers.
If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for – click ‘apply' today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you!
We are an equal opportunities employer and welcome applications from all backgrounds.
We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
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