Job Summary
Venue: O2 Academy Bristol
Company: Academy Music Group
Location: Bristol
Reports to: Venue Manager
Working Hours: Full time
The deputy general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Bristol and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
About you
* Experience in the live entertainment industry or venue management
* Proven track record in duty managing events in the entertainment or club sector
* Knowledge of health and safety regulations and licensing
* Strong communication and diplomacy skills
* Proficient in Microsoft Office packages
* Understanding of booking and promotion of live events
What we need
* Strong client and customer service experience
* Demonstrable leadership and motivation of others
* Passionate and enthusiastic for the live events industry
* Flexibility to work irregular hours (weekends/evenings/public holidays)
* Willingness to build positive working relationships
* A proactive organiser in problem‑solving who can negotiate solutions
What you’ll be doing
* Duty manage events and programming to the highest standard
* Work collaboratively with the venue team, local authority and Company head office
* Act as a point of contact and venue liaison for all contracted events and touring parties
* Maximise the events diary with the general manager
* Maintain first‑rate relationships with clients and partners
* Track and review cost estimates and expenses
* Contribute to the Company business objectives and commercial targets
* Liaise with outsourced contractors and service providers
* Ensure all paperwork and reporting is completed and professionally retained
* Assist the general manager in all licensing administration and risk assessment
* Adhere to all existing and new health and safety legislation
* Comply with all Company guidelines and working practices
* Ensure the venue is maintained to the highest standards
* Communicate any building or department issues to the general manager
* Line management and training of team members as required
* Support the general manager in their duties
* Represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. We encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
Benefits
* Generous vacation
* Healthcare
* Retirement benefits
* Student loan repayment
* Tuition reimbursement
* Six months of paid caregiver leave for new parents including fostering
* Roadie Babies program to help new parents care for babies on work trips
* Access to free live events through exclusive employee ticketing program
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