Assistant Manager
Reports to : Manager
Direct reports : Duty Managers and Supervisors
Primary Purpose
The Assistant Manager plays a key role in supporting the Manager with the day-to-day running of our clients premises, ensuring smooth operations across all areas of the business including bars, kitchen, coffee tavern, events, and front‑of‑house. Acting as a bridge between the Manager and Duty Manager team, this role combines strong operational leadership with proactive involvement in compliance, health and safety, and staff development.
Core Responsibilities
Operational Management
* Support the Manager in ensuring the venue operates efficiently, profitably, and in line with company standards.
* Oversee daily operations when the Manager is not on site, ensuring a consistent high standard of service, safety, and presentation.
* Monitor staffing levels, performance, and productivity across all departments; provide real-time feedback and coaching where required.
* Assist with rota planning, ensuring effective use of resources and compliance with wage cost targets.
* Ensure our clients premises is always trading‑ready, with stock, cleanliness, and maintenance tasks completed to the highest standard.
* Act as a keyholder, opening and closing the venue as required.
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