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Sales officer, connect 24 closing date: wednesday, 4 june 2025

Holywood
NIFHA - Northern Ireland Federation of Housing Association
Sales officer
€100,000 - €125,000 a year
Posted: 18h ago
Offer description

Sales Officer, Connect 24 Radius Housing

* Location: Radius offices, 3-7 Redburn Square, Holywood, BT18 9HZ
* Salary: £27,269 (SP11) to £30,060 (SP17) per annum
* Contract: Permanent
* Job Ref: FHA04180

Hours: 37 hours per week with flexible working hours subject to business needs

Location: Radius Housing, Connect24, 3-7 Redburn Square, Holywood, BT19 9HZ

Salary: £27,269 (SP11) to £30,060 (SP17) per annum

Reference: FHA04180

Do you want to make a difference to people’s lives?

Radius Connect 24 is the leading provider of personal alarm care and support services, supporting over 20,000 households across Ireland to live independently with 24/7 support available whenever needed.

We assist individuals of all ages who are concerned about personal well-being, home safety, or managing on their own.

Our client-centered service model involves providing an alarm unit and pendant to enable clients to call for help easily. Additional sensors can be installed to automatically alert for potential incidents, offering reassurance and peace of mind to clients and their support networks of carers.

Due to increased demand, we are expanding our sales and business development team based in Holywood, County Down.

What is the role like?

This is a frontline, largely telephone-based role with a meaningful social purpose. The Sales Officer ensures clients, family, and friends receive all necessary information to select the most suitable service options for their circumstances.

The Sales Officer is the primary contact for clients and families to learn about the service, understand options, and facilitate setup and delivery.

What do you need to apply?

The role requires excellent communication skills, empathy, and the ability to provide clear advice and support. Applicants should demonstrate:

* At least 18 months’ experience in a customer-facing role
* A proven track record in a performance-driven environment
* IT literacy, including Microsoft Office (Excel, PowerPoint)
* Strong written and verbal communication skills, with influencing abilities
* Ability to plan and prioritize to meet deadlines
* Clean driving license and access to a car

If shortlisted, candidates will need to provide examples demonstrating key competencies.

How to find out more?

Contact Barbara Taylor for an informal chat at: 07966658394

To apply:

Visit www.radiushousing.org/careers to access the full job description, benefits, and online application. Radius may enhance criteria for shortlisting and maintain waiting lists for future vacancies.

Radius is an Equal Opportunities Employer.

* Address: Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
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