Join to apply for the Digital Solutions Engineer role at ZEISS Group
1 week ago Be among the first 25 applicants
Join to apply for the Digital Solutions Engineer role at ZEISS Group
* Join ZEISS as a Digital Solutions Engineer
* Join ZEISS as a Digital Solutions Engineer
Are you a technically skilled and customer-focused professional looking to make a real impact in the world of healthcare technology? ZEISS is seeking a Digital Solutions Engineer to join our growing Digital Solutions team. This is a multifunctional technical role that combines software installation, project management, remote support, and pre-sales consultancy, working with cutting-edge on-premises and cloud-based software products. Key Responsibilities As a Digital Solutions Engineer, you will: Technical Support & Customer Service
* Deliver remote and telephone support to customers and internal teams
* Diagnose software application issues and network connectivity problems
* Perform software upgrades and maintain detailed CRM records
* Provide expert application support for ZEISS digital solutions
Pre-Sales & Commercial Support
* Partner with the Sales Team to provide technical input during customer meetings and tender processes
* Review quotations for technical accuracy
* Attend customer meetings to support the sales cycle
Project Management & Software Deployment
* Manage and coordinate the installation and upgrade of software
* Liaise with customers and IT departments to provide technical specifications and project documentation
* Install ZEISS software remotely
Internal Support & Collaboration
* Provide IT and software support to ZEISS Field Service Engineers, Sales Teams, and Clinical Trainers
* Maintain internal documentation including training materials, project trackers, and CRM records
Collaborate with third-party suppliers when required
Training and Development
* Ongoing professional development through e-learning, virtual, and in-person training
* Opportunities to attend training sessions in Germany and the USA
* Regular reviews with your line manager to support continuous growth
Quality and Compliance
* All work must align with ZEISS' ISO standards and QA procedures
* Adhere to the Digital Technical Support Manual (SIS) and Mira Knowledge Base
* Uphold a customer-first approach in every interaction
Health and Safety
* Follow company H&S policies and practices at all times
* Ensure actions at work consider the wellbeing of yourself and others
Travel Requirements
* Primarily based in Cambridge, with travel to customer sites across the UK and Ireland
* Some overnight stays required for customer visits, internal meetings, and training courses
* Occasional international travel to Germany or the USA
* A full UK driving license is essential for this role
Why Join ZEISS? At ZEISS, we’re shaping the future of healthcare technology through innovation and precision. As part of our Digital Solutions team, you’ll work with cutting-edge software, support meaningful healthcare solutions, and be part of a globally respected brand. If you're ready to elevate your career in a dynamic, tech-forward environment — we want to hear from you. Apply Now Ready to join our team? Submit your application today and become part of a global leader in optical and optoelectronic technology.
Your ZEISS Recruiting Team
Abigail Hannaby, Charlotte Marriage, James Lawn, Kate Benyon, Natarlee Lawrence, Suya Rolph
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at ZEISS Group by 2x
Get notified about new Solutions Engineer jobs in Cambourne, England, United Kingdom.
Cambridge, England, United Kingdom 2 months ago
Cambridge, England, United Kingdom 1 day ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 month ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 2 weeks ago
Chatteris, England, United Kingdom 5 days ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 6 days ago
Technical Sales - Engineering Development Group Entry Level
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 week ago
Software Application Operations Engineer
Huntingdon, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 week ago
Stevenage, England, United Kingdom 1 day ago
St Neots, England, United Kingdom 2 weeks ago
Senior Infrastructure Automation Engineer
Cambridge, England, United Kingdom 6 days ago
Cambridge, England, United Kingdom 1 week ago
Peterborough, England, United Kingdom 1 month ago
St Neots, England, United Kingdom 3 days ago
Cambridge, England, United Kingdom 6 days ago
Expression of Interest - Process Engineer - Water Sector
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 1 week ago
Systems Engineer in Actuation Systems Centre of Excellence
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr