Our client is seeking a proactive Operations Administrator to play a key role in keeping their office and wider business functions running smoothly. This is a varied position that supports multiple areas of the organisation including technical service administration, sales support and general office management. You’ll be central to ensuring efficiency across different teams and maintaining a high standard of service for both colleagues and customers. Company Benefits: * 30 days annual leave * Onsite parking * Private comprehensive healthcare (after probation) * Supportive, close-knit team where your contributions are valued * Potential for bonus payments linked to performance Key Responsibilities: * Manage service requests and coordinate communication between customers and the technical support team * Ensure accurate processing of service contracts and repair invoices within the system * Support the optimisation of post-sales services, ensuring customer satisfaction throughout product and replacement cycles * Assist with loan devices, demo stock, and spare parts inventory, including stock checks and reporting * Record delivery notes and tracking details, keeping customers and engineers updated on service progress * Handle enquiries related to service parts pricing, stock availability, and delivery updates * Monitor and support the technical team with calls and emails as required...