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Reference: SEP20251900
Expiry date: 15:30, Mon, 13th Oct 2025
Location: Ledbury
Salary: National Minimum Wage
Benefits: Please see the job description for all benefits
Ready for an exciting career in the Leisure industry?
We have a great opportunity available for a qualified exercise professional. You will need at least a Level 2 health & fitness qualification and experience in the fitness industry.
Halo centres are all vital community assets which are well used and supported by the local population. You will deal with a wide variety of customers, supporting them to get the best out of their visit to the gym, as well as delivering a small number of group exercise classes each week on shift.
Responsibilities
* Enhance our customer’s experience and member retention, motivating clients to adhere to exercise to support long-term, health-related behaviour change.
* Use technical knowledge to conduct assessments, consultations and inductions, providing sound demonstrations of gym-based exercise and equipment.
* Conduct pre-exercise screening and refer individuals to other exercise or health professionals when appropriate.
* Plan safe and effective gym-based exercise programmes, provide ongoing supervision, monitoring and programme review to ensure programmes remain engaging, varied and progressive to clients’ needs and goals.
* Provide a positive customer experience by routinely walking the gym floor to engage and build rapport with clients and to support safe and effective exercise technique.
* Use the equipment available within the gym to run small group activities.
* Be responsible for health and safety and cleaning relevant to the role within the gym environment.
* Act as a first point of contact and provide high levels of customer care and service excellence, handling customer feedback and taking responsibility for the customer experience.
* Maintain a high level of knowledge, keeping abreast of new trends within the industry, and attending external and internal training regularly.
Qualifications
* Level 2 health & fitness qualification (or recognised equivalent).
* Experience in the fitness industry.
What we will offer
* Pension scheme (with an option to upgrade).
* FREE Halo Active membership and discounted prices for your family.
* Occupational Health and Wellbeing Services.
* Full training and development.
* Cycle to work Scheme.
* Access to a range of family friendly leave policies.
* Cash back and rewards.
* 10% discount on retail in Halo centres.
* Discounted Halo Cafe purchases.
* Long service anniversaries
* Enhanced Occupational Maternity Pay
* Apprenticeship and upskilling opportunities through our training provider COPA
We reserve the right to close this advert early if sufficient applications are received.
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