3 rd Line Infrastructure Support Engineer Nr High Wycombe £50,000 Bonus Benefits This is a fantastic opportunity for you, a 3 rd line Infrastructure Support Engineer / 4 th line / Technical Specialist, to join a leading IT Support company providing the highest quality support to UK and international companies. This position is a mix of Infrastructure, IT Support and project work with key skills being: VMWare - building from scratch SAN - set-up and manager - deep knowledge VEEAM or equivalent As well as these key skills, the 3 rd line Infrastructure Support Engineer will require: Strong experience of virtualised environments including installation, configuration, and management. (VMware, Hyper-V etc). Expertise in Windows Server 2019 onwards. Expertise in physical server hardware architecture (HPE ProLiant / Dell PowerEdge) Expertise in network storage solutions - SAN / NAS (HPE SAN). Strong experience of Microsoft environments (ADUC, GPO, Certificate Services). Installing and configuring backup solutions. (Veeam etc) Microsoft 365 administration (Intune, compliance, security, licensing) Network awareness (Basic routing, subnetting, VLANs, Firewalls) Exposure to RMM solutions (N-able, Splunk, Arcsight etc) Full UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as a team to meet deadlines consistently. Act as technical lead for projects that you are assigned to. Seek opportunities to enhance skills and stay updated with industry trends with the ability to deliver findings to management. Show a pro-active attitude towards Technical Support. Conduct yourself in a professional manner when visiting customers. 5 years' experience as a 3rd line IT infrastructure engineer actively supporting the technologies listed above. 5 years of experience in a Customer Support role. If you are a 3 rd Line Infrastructure Support Engineer / Infrastructure Engineer /4 th line support engineer or equivalent, with very strong VMWare, SAN and Backups like VEEAM, then please send your CV to me today as this position will go quickly.