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Department: Residential Property / Conveyancing
Location: Northampton
Reports to: Head of Property / Managing Partner
Salary: Competitive Salary (DOE)
Contract Type: Full-Time, Permanent
Job Purpose
The Conveyancing Manager will, manage a team of Case handlers and support staff. The role requires strong leadership, in-depth knowledge of the conveyancing process, and a drive to deliver excellent results for clients and the firm. The successful candidate will be approachable, organised, commercially aware, and capable of building and maintaining key relationships with referrers and stakeholders.
Key Responsibilities
* Support and manage the day-to-day operations of the conveyancing team.
* Be an approachable leader who promotes collaboration, engagement, and continuous improvement.
* Provide guidance on complex matters.
* Ensure team members adhere to firm procedures and regulatory standards.
* Caseload & Process Oversight
* Be fully familiar with all stages of the conveyancing process and able to advise on both routine and complex matters.
* Ensure files are progressed efficiently, deadlines are met, and risk is managed appropriately.
* Build and maintain strong working relationships with clients, estate agents, mortgage brokers, and other third-party referrers.
* Act as a key point of contact for referrers, ensuring a consistent, professional service that encourages repeat business.
* Identify new business opportunities and support business development initiatives.
* Operational Excellence
* Prioritise workloads effectively and ensure diary management is efficient for both personal and team responsibilities.
* Monitor key performance indicators and implement improvements to drive results.
* Provide regular reports to senior management on team performance, risk management, and strategy.
Person Specification
* Strong working knowledge of the residential conveyancing process.
* Proven experience managing or supervising a team.
* Driven and results-oriented with a commercial mindset.
* Excellent communication and interpersonal skills.
* Strong organisational skills, including diary management and prioritising workloads.
* Approachable and supportive leadership style.
* Familiarity with case management systems.
* Experience working with referrers and growing referral networks.
* Understanding of compliance requirements.
* 20 days annual leave plus bank holidays
* A friendly and supportive team environment
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