Sales Administrator Apprentice
Apply From: 14/12/2024
Learning Provider
Delivered by GLOUCESTERSHIRE COLLEGE
Employer
LAKES BATHROOMS LTD
Vacancy Description
Your duties will include:
* Receiving and processing sales orders over the telephone and from a shared inbox
* Answer telephone queries from customers relating to price, stock levels or delivery issues
* Verifying orders, including customer’s personal information and payment details whilst conforming within GDPR guidelines
* Issue proforma invoices
* Expedite orders through internal liaison when new stock arrives
* Contacting customers by phone or email to answer queries and obtain missing information
* Ensure customer pricing is up to date on Sage
* Ensure customer information is up to date on Sage and the CRM system
* Take part in product training and keep up to date with new products
* Contribute towards departmental KPI’s
* Directing feedback from customers to relevant departments
* Supporting the sales department with other administrative tasks where required
* Support the external Regional Sales Managers with administrative tasks
* Keep procedures up to date
* Carry out general administration duties related to a busy customer experience department
* Encourage and engage in cross teamworking and support
Key Details
Vacancy Title
Sales Administrator Apprentice
Employer Description
Lakes is an award-winning manufacturer of innovative showering spaces. Established in 1986, we’re an independent family business with a strong reputation for quality, first-class customer service, speed of delivery and innovative solutions. Lakes is a Carbon Neutral Plus organisation, and the first company in the sector to achieve the Carbon Footprint Standard in March 2019.
Vacancy Location
ALEXANDRA WAY ASHCHURCH GLOUCESTERSHIRE GL20 8NB
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291429
Key Dates
Apply From
14/12/2024
Closing Date For Applications
2025-01-02 23:59:59
Interview Begin From
Possible Start Date
2025-02-03 00:00:00
Training
Training to be Provided
Business Administrator Standard Level 3. Workplace delivery.
Learning Provider
GLOUCESTERSHIRE COLLEGE
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills
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