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One Stop - Customer Service Assistant, Robertsbridge
Client: Tesco
Location: Robertsbridge, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 3c049a736f8b
Job Views: 5
Posted: 05.05.2025
Expiry Date: 19.06.2025
Job Description:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining store appearance. Your role is vital in ensuring smooth store operations and a positive shopping experience for customers.
Responsibilities include:
* Serving customers with passion and pride, encouraging feedback via surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety and following training to ensure safety for all.
* Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
* Understanding store performance and contributing to profit delivery.
* Living company values, making everyone feel welcome, and adhering to policies.
* Clocking in and out accurately for payroll.
* Following security procedures and wearing safety equipment.
* Responding promptly to assistance calls and explaining actions to customers.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in the absence of senior staff.
* For stores with a Post Office Local, managing daily operations and passing background checks.
We support flexible working arrangements to accommodate different life circumstances. Our core purpose is to serve customers, communities, and the planet better each day, guided by our values of customer focus, respect, teamwork, and simplicity.
About us: One Stop Stores Limited operates over 1,000 stores across Great Britain, offering a wide range of products and services, including Post Office, lottery, and vending solutions. We are part of Tesco, committed to diversity and inclusion, and providing a supportive work environment with various benefits.
Benefits include discounts, health and wellbeing programs, retirement plans, and flexible working options. We value our colleagues and are dedicated to creating an inclusive culture where everyone can thrive.
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