Job Description
Hours: 39 hours per week
Salary: £30,359 - £30,786 per year
Vacancy: Permanent
View the job profile
Housing and Technical Resources require a Customer Liaison Assistant to join their team, involving travel throughout South Lanarkshire and working on projects such as central heating and kitchen installations.
You will contribute to the delivery of the Council's Home+ program by acting as the primary contact with residents, construction teams, social work departments, and external agencies during installations.
Essential skills include customer service experience, effective communication, interpersonal skills, and relevant IT skills. All tasks must be performed in accordance with the Quality Management System.
You should be able to work independently and as part of a busy team.
The successful candidate must have the ability to travel across South Lanarkshire.
Application Instructions:
* Please provide evidence of your experience and achievements in the five specific behaviors framework: Efficient, Flexible, Leading, Working with Others, and Performing.
* We do not accept CVs; submit additional information under supporting documents if needed.
* Apply online. All correspondence will be via email.
Legislative and Equality Information:
This post is exempted under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
Candidates should provide details of any employment gaps and a foreign police check if applicable for periods abroad.
South Lanarkshire Council is an Equal Opportunities employer and supports the disability confident scheme, guaranteeing interviews for disabled applicants meeting minimum requirements. We also support armed forces members, veterans, and their families under the Armed Forces Community Covenant.
Benefits include:
* Enrolment in the local government pension scheme
* Up to 33 days annual leave
* Public holiday entitlement (up to 10 days)
* Occupational sick pay
* Family-friendly policies including flexible working and leave
* Employee discounts, including cinema discounts
* Additional benefits like Cycle to Work Scheme, Physiotherapy, Employee Assistance Program
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