Job Description
Job Title: Contract 1st/2nd Line IT Support
Location: Warrington – Site Based
Day Rate: £200 to £220
Duration: 3 Months
Excellent opportunity to join the IT support team of a very well-established and expanding company based in Warrington.
They have a highly successful, rapidly growing presence and a reputation for excellent quality and service which the IT team also adhere to when delivering support to their users over multiple sites in the UK.
We are looking for a 1st/2nd line support contractor who is available to start at the beginning of January and has experience in the following:
* Lenovo and Dell hardware
* Microsoft 365 Platform
* Logitech Video Conferencing tools
* Extensive knowledge of Microsoft Windows 11
The Role
Manage and maintain Lenovo and Dell hardware including laptops, monitors, and related peripherals. Samsung and Apple mobile phones and tablets.
1. Support incidents and training requests related to the Microsoft 365 Platform, including Teams, ensuring seamless communication and collaboration.
2. Administer and troubleshoot Microsoft Teams and Logitech Video Conferencing platforms to facilitate virtual meetings.
3. Document and track all incidents and service requests using the c...