Lead the Operational Excellence of One of Milton Keynes’ Flagship Retail Destinations
Midsummer Place isn’t just at the centre of Milton Keynes, it’s at the forefront of retail in the region. With a bold vision, strong foundations, and an unwavering focus on experience, Midsummer Place is redefining what it means to be a modern shopping destination.
About the Role:
As Operations Manager, you’ll be the driving force behind all aspects of the centre’s day-to-day performance such as leading technical services, soft service delivery, health & safety compliance, environmental strategy, and stakeholder engagement. You’ll work closely with centre leadership and asset teams to uphold standards, inspire your team, and ensure operational brilliance at every level.
This role goes far beyond traditional facilities management, it's about leading with intent, precision, and pride in one of the most recognisable shopping centres in the area.
I’m Looking to Speak to Individuals Who:
* Have proven experience in shopping centre, retail, or leisure operations at a senior level
* Lead and inspire multi-disciplinary teams to deliver to exceptional standards
* Bring expert knowledge of health & safety, statutory compliance, and risk management
* Are commercially aware and confident managing large service charge budgets
* Embrace innovation, ESG, and the evolving expectations of today’s consumer
* Operate with clarity, confidence, and collaboration in fast-paced, high-profile settings
Why Join Midsummer Place?
This is a rare opportunity to lead the operations of a high-footfall, city-centre retail destination with an ambitious team and a clear vision for the future. From championing sustainability to elevating customer experience, your work will directly influence how people engage with the space, every single day.
You’ll also be joining a wider network of exceptional people across asset and property management, giving you the chance to grow your impact, share best practice, and continue developing your career at the highest level.
Sound interesting?
* Apply via this listing or reach out to me directly on alex@andersenjames.com to learn more.
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