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Beauty Department Supervisor - Fixed Term Contract, Liverpool
Client: Frasers Group
Location: Liverpool, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: ee10473a606b
Job Views: 12
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description:
Flannels
We’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.
We are now looking for an experienced Beauty Supervisor to lead the Beauty team within our Flagship store in Liverpool.
The opportunity
As a Beauty Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors. You will ensure brand standards are delivered and all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme, and a generous employee product discount. You will receive ongoing training, coaching, and support with many opportunities to progress.
The responsibilities
* Lead a large team in a multi-brand environment
* Lead the Beauty team to deliver KPIs and sales targets daily
* Provide a luxury selling experience, demonstrating excellent product knowledge and expertise in beauty
* Drive and achieve individual and team objectives, being accountable for sales results and KPIs
* Stay passionate about the beauty industry and current trends
* Develop and maintain product knowledge through training and education materials
* Engage proactively with clients to develop customer loyalty
* Plan and deliver in-store events with store and brand collaboration
* Maintain high visual standards in store displays and cleanliness
* Support stock counts and operational duties
* Lead by example, coaching and supporting Beauty Ambassadors
* Assist the store management team
* Build strong relationships with brand representatives
* Uphold company culture and values
The person
* Experience leading large teams in a multi-brand environment is essential
* Luxury Beauty experience is essential
* Outstanding communication skills and relationship-building abilities
* Proven retail management background
* Experience managing teams in fast-paced settings
* Interest in Luxury Fashion and Beauty brands
* Beauty retail experience or qualifications preferred; passionate applicants with extensive luxury or trend-based retail experience are welcome
* Ability to deliver inspirational and personalized customer service
* Flexible to work retail hours including days, nights, weekends, and events
The Rewards
* Basic salary: £28,256 per annum
* Weekly, Monthly & Quarterly Bonuses
* Stocktake Bonuses
* Commission bonuses on products
* Monthly Rewards and Recognition
* Long Service Awards
* Fearless1000 Incentive Scheme
* Development Courses with National Qualifications
* 28 Days Holiday
* 50% Uniform Discount
* Discounted Gym Membership
* 20% Discount across all Frasers Group brands
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