Role: Applications Support Lead (Azure DevOps) Start Date: ASAP Contract Length: 3 Months Work Location: Remote – Ad-hoc travel to Neston aprx. twice per month IR35 Status: Inside IR35 Security Clearance: SC Cleared Join a critical digital services programme, where you’ll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform. Responsibilities: * Lead small team of apps support engineers focused on production & development * Manage and improve service performance using ITIL processes * Main POC for incidents, change, problem management and service reporting * Provide expert-level development support on InterSystems products * Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms) * Oversee application lifecycle management in Azure cloud environments * Work with delivery managers and agile teams to ensure delivery of app updates * Support automation of infrastructure provisioning and deployment pipelines * Participate in Agile ceremonies and ensure alignment with DevOps best practices * Mentor engineers and foster a continuous improvement culture Required Experience: * History leading small agile teams of application support engineers in enterprise environments * In-depth knowledge and experience with InterSystems HealthShare/ HealthConnect – including EMPI, PD, IRIS, and Integration Engine * Strong understanding of ITIL service management frameworks * Hands-on experience managing applications in Azure environments * SC Cleared – active & transferrable clearance Desirable: * ITIL Certification * Understanding of Azure DevOps & Jira * Development experience with Azure, .NET, Ansible, and Terraform