Coffee Shop Manager – Islington £35,000–£40,000 Tips (£2–3K) Bonus (£3–4K) | Immediate Start The Opportunity This is a hands-on turnaround role in a large, high-volume speciality coffee shop. The site has strong potential but currently lacks structure, consistency, and team stability. You will take full ownership of the site — rebuilding the team, resetting standards, and driving commercial performance. The Business & Values This is a purpose-driven business operating as a social enterprise, balancing strong commercial performance with meaningful social impact. The organisation works closely with the prison system to create opportunities and support rehabilitation. Success here requires someone who: Understands and respects the social mission Is comfortable working in a purpose-led environment Can balance commercial performance with social impact Is willing to lead from the front and get fully involved in the realities of the business The Site 60–70 covers across ground floor, basement, and garden High footfall, especially on weekends Casual café model (counter order, table delivery) Team of ~10 (currently needs rebuilding) Key Responsibilities Take full control of day-to-day operations Recruit, train, and rebuild a high-performing team Reset and maintain strong hospitality and coffee standards Lead from the floor in a highly hands-on capacity Drive sales and performance towards £450K revenue target Manage labour, rotas, and general purchasing Implement structure, systems, and accountability What We’re Looking For 5 years in hospitality management Background in speciality coffee or strong café environments Proven experience in turnaround or rebuilding teams Comfortable in a business that is still developing systems and structure Strong, resilient leader who is not afraid to make tough decisions Someone who is hands-on, proactive, and not afraid to step into problems directly Aligned with a business that combines commercial focus with social purpose Leadership Style Direct, confident, and decisive Leads from the front Sets clear expectations and holds people accountable Willing to get stuck in wherever needed What’s on Offer £35–40K base salary £2–3K annual tips £3–4K performance bonus Full autonomy over hiring, firing, and scheduling Clear progression into multi-site / cluster management Why Join Opportunity to make a visible impact quickly Build a team and culture from the ground up Work in a business where your role contributes to real social impact Hiring Process Two-stage in-person interview process with Venue 1-month probation period Immediate start available