Job Description
Generalist Adviser
Annual Salary:
£25,599 to £28,621
Department:
Advice Services
Reports to:
Team Leader
Location:
Barry
Contract type:
Permanent
Working hours:
37 hours per week
Interview date:
Wednesday 21 and Friday 23 January 2026
Start date:
Monday, 23 February 2026
About us
Citizens Advice Cardiff & Vale is an independent charity and member of the Local Citizens Advice network. We help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice on a range of issues. We are funded to provide services to people in the local area as well as across England and Wales.
Role overview
You will be part of one of our generalist adviser teams, delivering advice on welfare benefits, debt, housing, employment, immigration, discrimination, family, and social welfare issues. Our teams are diverse, with a range of experiences, and work together in our Barry office, delivering advice to clients via face-to-face appointments, telephone, email and webchat. Face-to-face appointments also take place in our Cardiff office and at our community locations.
For more information, p...