Seasonal Sales Associate Foodhall - Various hours (Birmingham)
Join to apply for the Seasonal Sales Associate Foodhall - Various hours (Birmingham) role at Selfridges.
Benefits and What To Expect
* You’ll be part of the Selfridges Christmas Magic and join our teams at our busiest time of year.
* You will be required to work weekends and be available for at least 2 of the following key dates: Christmas Eve, Boxing Day, New Year’s Eve and New Year’s Day.
* You’ll receive benefits & perks including access to our team member discount up to 35% on own-bought products.
As a Seasonal Sales Associate You Will
* Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs.
* Conduct sales, refunds and exchanges, helping the customer find another suitable item/product if necessary, or alternatively offer our online services.
* From selling and replenishing stock, organising rails, to hosting, you will maintain the highest retail standards.
* Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area.
* Manage and oversee the stock in your department, from unpacking deliveries to completing audits and maintaining the stock room.
* Adapt to the challenges that vary from day to day. A flexible role—you may be required to work in different departments, taking your service excellence and collaborative spirit with you.
* Use your natural curiosity to stay ahead of the latest trends by expanding your knowledge of products and competitors.
* Follow health, safety and security procedures, and play an active role in preventing stock loss.
* Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A Bit About You
* Great communicator. You will engage positively with all types of customers (domestic and international) with varying needs and requirements.
* Well informed. You will develop excellent product knowledge by following trends and being aware of our competitors’ activity, along with taking part in supplier training.
* Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
* You will replenish stock, maintain Selfridges standards and inspire others to deliver the same.
* Problem solving skills. You’ll go above and beyond to resolve issues for our customers and adapt your approach to each individual customer.
* Flexible. Adaptable to business needs; you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
* An example of our values, a reliable and respected colleague.
Due to the high number of vacancies across our stores, we are advertising now but assessments will not take place until September. We will update you as soon as we can on the status of your application.
Job Details
* Seniority level: Entry level
* Employment type: Temporary
* Job function: Sales and Business Development
* Industries: Retail
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