Job Description
Your new role involves working with a social housing provider to respond to property issues raised by tenants.
Duties and Responsibilities:
* Delivering customer-focused services to ensure compliance with damp and mould repair works.
* Tracking repair timelines and regulatory compliance, as well as maintaining accurate records.
* Scheduling assessments to determine the severity of issues reported and ensuring that works have been carried out with tenants.
Requirements
To succeed in this role, you will need:
* Experience within social housing or administration functions involving scheduling engineers or contractors.
* A stand-out customer service attitude, prioritizing tenant needs in all decision-making.
* The ability to record accurate data and work within tight timelines to meet compliance and regulatory requirements.
* Availability for immediate notice or short notice for at least 3-6 months.
Benefits
You can expect:
* Full-time hours (35 hours per week) Monday to Friday for an ongoing temporary post.
* An hourly rate of £13.30ph + holiday pay (£14.91ph).
* The flexibility to work from home up to 4 days per week with 1 anchor day per week in Warrington.
* Free on-site parking and excellent facilities for office-based days.