Overview
Online Fulfilment Team Member - Fixed Term Contract
16 hours per week. Reports To: Online Fulfilment Assistant Manager. Location: The Nest, Woods Way, Goring-by-Sea, BN12 4QY. Contract Type: Part Time, Fixed Term Contract - 16 hours - Shift patterns: Friday to Sunday, 08:30-17:00. Start date: 29 August 2025 to 4 January 2026.
Who are Bird & Blend Tea Co.?
Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea!
Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university.
Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years.
From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.
Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical.
You can read heaps more information about us and our mission here: https://www.birdandblendtea.com/pages/our-story
What’s the Role?
This role is about more than just picking orders, packing boxes and creating shipments as we really care about our customers and our people. Full training will be given for this role but possessing the following traits will all be essential: efficiency, competitiveness, organisation, cleanliness & very high standards.
We are looking for team members to work 16 hours a week. Normal Operational hours are between 8.30am and 5pm, Monday - Sunday, at our Back Ops site “The Nest” in Worthing. Weekend work is required for this role.
Responsibilities
* Pick and pack online orders efficiently whilst offering the highest level of personal customer experience as possible. We love making sure our customers have a great day!
* Up for the challenge of beating targets and smashing deadlines.
* Organising packing stations, keeping them fully stocked, tidy and ready for the next day.
* General assistance across the departments for tasks like stocking up shelves, prepping products for shipping and stocktaking.
* Engaging with Seasonal products and launches to share the excitement with our customers.
* Excellent attention to detail to ensure packing accuracy & correct postage presentation.
* Creating outstanding unboxing experiences that make our customers smile.
* Keeping the department clean, tidy and safe.
* Assisting in the Warehouse and Production departments when required.
Perks
* We are proud to be a Sunday Times Best Places To Work 2024 employer.
* Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace.
* Membership of company pension scheme (if applicable).
* Holiday accrual that grows with loyalty: 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service.
* Your birthday off!
* Life Insurance & Income Protection.
* Health Cash Plan: after one year service enrollment for dental, optical, prescription charges etc.
* Life Happens Leave: paid leave for personal circumstances.
* Complimentary drinks and snacks in the office.
* Monthly tea allowance and generous staff discount.
* Employee Assistance Programme for mental health support.
* Bike to Work and Electric Vehicle Schemes.
* Paid volunteer days.
* Dog-friendly office.
* Enhanced family friendly policies, flexible working and open to discussing individual circumstances.
We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Marketing, Public Relations, and Writing/Editing
Industries
* Retail
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