Overview
Our client is a franchised car dealership, looking to recruit a Service Advisor to join their team. Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression!
Responsibilities
* Roles described as: Parts Advisor Role: To handle sales of parts to the public and trade by telephone, fax and in person at the Retail/Trade Counter, and to operate the relevant Departmental Procedures to a high standard to ensure customer satisfaction.
* To supply parts as requested to the Service Department.
* To raise and maintain legible and accurate records as laid down in Company Procedures.
* To inspect parts in front of the customer as laid down in the Company Procedures.
* To inspect incoming goods against the relevant documentation, and to report and record any discrepancies.
* To place incoming stock in correct binning locations.
* To pick customer orders and place them in the correct area (e.g., delivery area/inter-branch transfers), together with the relevant documentation.
* To report and record any discrepancies/damage to stock parts.
* To operate computers and other machinery/equipment in accordance with Company Procedures/Manufacturers’ instructions.
* To support and implement the Company’s Quality System and carry out the responsibilities documented in the relevant Procedures Manuals.
* To maintain the cleanliness of the customer area/warehouse.
* To maintain a neat and tidy personal appearance.
* To observe all Health, Safety and Fire Regulations.
Requirements
* Previous experience would be great however is not necessary.
* You must have great customer satisfaction skills and be able to provide great communication.
* You must be efficient, organized and flexible.
* You must have management experience.
* You must have a full driving license.
Package
Basic salary circa £25,000 OTE £35,000
Hours
Mon to Friday 8am to 5.30pm, every 3rd Saturday 8am to 12.30pm
Gary-Jago Consultants
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