If you’re looking for a people-focused workplace where your contribution really counts, this could be just the move for you. As Credit Controller, you'll join a friendly finance team in a growing tech business that values balance as much as results. Enjoy a casual office environment, hybrid working with Mondays and Fridays from home and an employer that invests in wellbeing - think snacks in the office, private healthcare cash plan and matched pension contributions. This role has come up because the current Credit Controller has been promoted, so you’ll step into a position with great support from someone who knows it inside out. Why you’ll love this role: Hybrid setup with Mondays and Fridays at home A down-to-earth team where everyone helps each other out A modern office with free parking, stocked kitchen, and genuinely great culture Reporting to the Finance Manager, you will be responsible for: Chasing overdue payments by phone and email (1-60 days overdue) Taking ownership of your own portfolio of customer accounts, building relationships and keeping things on track Monitoring the shared accounts inbox and resolving queries effectively Following up using the automated credit control system Setting up direct debits, discussing payment plans and helping maintain cash flow As the role develops, getting involved in credit checks and managing account holds What you will need: Previous experience in a similar role, such as Credit Controller / Credit Control Clerk / Sales Ledger Clerk / Collections Agent / Customer Service Assistant / Accounts Assistant / Finance Assistant A helpful, team-focused attitude with an excellent telephone manner Comfortable working with Excel (basic to intermediate level – sorting, lookups, filtering) To be organised, methodical and dependable, with a keen eye for detail Confident handling high-volume and low-value accounts What you will get: Hybrid working - Mondays and Fridays from home Matched pension contributions Life insurance Health cash plan Cycle to work scheme Great office with free snacks provided in a relaxed environment Free, onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you! We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough. The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.