As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate and inclusive global team with a caring, performance-driven culture. We support your growth with extensive onboarding, training, and company events in Manchester. Rewards include trips to New York City, Milan, and Miami, a minimum 10% salary increase after two years of high performance, 33.5 days’ holiday, private healthcare, life insurance, wellbeing support, a 6% pension contribution, a company vehicle with a fuel/charging card, a laptop, a mobile phone, and a £2,000 referral reward.
WHAT YOU NEED IS:
Qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to identify customer needs and provide solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills and ability to work autonomously.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role best suited to your skills and avoid applying for multiple roles.
Apply by clicking the 'Apply Now' button, uploading your CV, and answering brief questions. The process includes an online assessment, a short pre-recorded video interview, and in-person interviews with a Regional Manager and a Sales Director, with expenses paid for travel. If no current role fits, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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