Local Authority Household Support Fund Top-up Grant Assessor, Reading
Pay rate to £30 per hour
Contract role, Local Government Housing
We are recruiting for an experienced Local Authority Household Support Fund Top-up Grant Assessor in Reading. You will need to have Strong knowledge of benefits, housing, or debt advice.
Household Support Fund Top-up Grant Assessor
1. The post holder will administer the Household Support Fund Top-up scheme, and help residents access vital financial support by assessing applications, providing income and budgeting advice, and signposting to relevant support services.
2. The Household Support Fund helps low-income households with the cost of living. Reading Borough Council is building on this through a pilot that offers joined up support and extra financial help, aiming to reduce enforcement action and improve financial resilience for residents.
Key Responsibilities
3. Assess grant applications quickly and accurately.
4. Deliver immediate financial assistance while driving lasting positive change.
5. Provide tailored advice on benefits, budgeting, and income maximisation.
6. Signpost residents to debt advice and other essential support services.
7. Reduce arrears and recovery actions through early engagement and sustainable repayment plans.
Essential Skills & Experience
8. Strong knowledge of benefits, housing, or debt advice.
9. Proven experience in customer-facing roles (phone, email, or face-to-face).
10. Excellent communication and problem-solving skills.
11. Ability to manage a caseload independently and work under pressure.
This is a contract role, and you will need to have experience in a similar Local Authority role.
Please get in touch for more information.
This is an agency post and Vitalis can offer you:-
12. A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
13. An easy registration process (all done online)
14. Referral schemes and incentives
15. Ongoing compliance managed for you
16. Prompt and reliable payroll and lots more.