Your Role
This role will be to deliver the operational agenda and drive the business to achieve the highest level of patient care and service. The successful candidate will be responsible for budget management, performance and profitability and building the reputation of the local practice brands in their communities in line with Clyde Munro Company strategy, goals and values.
Other duties include:
1. Working with Practice Managers and their respective teams to identify opportunities to develop the patient experience and drive continuous improvement
2. Ensuring the effective communication and management of patient care standards across the Company including clinical teams and employees
3. Monitoring new developments in providing excellent patient care and implement initiatives to improve the patient experience where practicable
4. Overseeing practice inspections and associated documentation
5. Monitoring practice profitability and surgery utilisation
6. Monitoring performance against KPIs relating to the practices and region
7. Ensuring that all practices adhere to H&S, Cross Infection and Decontamination compliance requirements in all areas of operational activity
8. Driving consistency and continuity across the business in the adoption of company standards
About You
9. Relevant experience in a similar role is preferable
10. Experience working in a multi-site role is preferable
11. Experience working in a people management role is essential
12. Willing to demonstrate the highest levels of patient care
13. The ability to work on own initiative as well as part of a team
14. Enthusiastic, with an appetite to learn and develop new skills
15. Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous
16. Proven experience in managing multiple projects and driving positive change within a business
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
17. Competitive pay scale
18. Career progression opportunities within the group
19. Referral bonus
20. Company paid GDC fee
21. Professional Development – access to online training and educational assistance
22. Wellbeing initiatives
23. Cycle to work scheme
24. Employee Assistance Programme
25. Enhanced family friendly policies
26. ‘You Days’ - a day off for moving house or getting married
27. Birthday day off
28. Service holidays
29. Optical care
30. Discounted dental treatments
Part of Clyde Munro Dental Group
Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.
We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
Applications will close on 2nd January 2026.