Overview
The Site Engineer II (Electrical) role at Digital Realty is responsible for infrastructure related activities in our data centres to ensure a reliable operation of the technical infrastructure. This includes maintenance, testing and surveillance of all assets installed. The Site Engineer II performs trouble shooting, assembly and day-to-day scheduling of maintenance tasks. The role is critical to meet Service Level Agreements (SLA's) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation.
What You'll Do
* Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data centre operations.
* Provide solutions for site management and adhere to SLAs in customer contracts. Ensure site appearance and cleanliness, escalating shortfalls when necessary.
* Ensure all work is carried out within a 'safe system' and approved work processes, complying with best practice standards and legal requirements.
Maintenance and Repair Works
* Responsible for maintenance and repair works as assigned by Site Operations Management.
* Responsible for trouble shooting, assembly, and day-to-day scheduling of maintenance activities.
On-call Duties And Incident Management
* On-call duty where applicable, monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system.
* Activating and executing Emergency Operating Procedures where necessary.
What You'll Need
* 2+ years of experience in mission-critical operations and maintenance of large-scale electrotechnical and/or mechanical systems
* Technical education / training certification in the field of mission-critical operations
* Vocational-level education in a technical field and/or site engineering position
* Skilled in maintenance of electrotechnical and/or mechanical systems
* Preferably skilled in maintenance of fire detection and suppression systems
* Novice in maintenance of conveyor techniques (elevators) and/or technical security systems (CCTV, Access Control)
* HVAC mechanical and/or electrical
* Excellent problem analysis skills
* Customer and business-focused with a proactive approach to enhancing services
* Attention to detail and a 'can do' mentality
* Good fitness and stress resilience
* Able to work at height and in confined areas
* Good communication skills
* Be able to work weekends
What We Can Offer You
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven PDx solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to connected data communities with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: IT Services and IT Consulting
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