It’s an exciting time to join AXA Health. We’re looking for a Registered Nurse to join our Medical & Surgical care team in a permanent role. This role doesn’t involve cancer care.
As Nurse Case Manager, you’ll use your clinical and case management skills to provide a high-quality care service to our members and their families. You’ll work closely with clinicians and hospitals to get the best care for our members. You’ll have development opportunities including regular training and increased responsibility.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week in our Tunbridge Wells office. Typical working hours Monday – Friday – No evenings, weekends or Bank Holidays.
We’re also happy to consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:
1. Effectively manage claims and provide our members with specialist knowledge and assistance.
2. Ensure members are aware of treatment options within their cover and keep them informed of progress of their claims.
3. Provide telephone support during a difficult time to our members and their families.
4. Take an active interest in our team, department, and wider business. Learn how you can personally contribute to achieving our business goals.
5. Learn and role model the principles of claims cost management and identify potential areas of leakage.
6. Develop in-depth knowledge, expertise, proficiency and experience of medical conditions and claims.
7. Build and maintain effective working relationships.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
Your Profile
What we’re looking for:
8. Registered General Nurse (RGN) or a nursing diploma or Bachelor of Science (BSc) degree in nursing – essential.
9. A current registration with the Nursing Midwifery Council (NMC) – essential.
10. Excellent relationship management and negotiation skills.
11. Effective relationship management skills.
12. Ability to manage difficult conversations.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
About AXA
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.
But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.
Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.
About the Entity
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.
What We Offer
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
13. Competitive annual salary of up to £35,000 dependent on experience
14. Annual company & performance-based bonus
15. Contributory pension scheme (up to 12% employer contributions)
16. Private health cover (after a qualifying period)
17. Life Assurance (up to 10 x annual salary)
18. 25 days annual leave plus Bank Holidays
19. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
20. AXA employee discounts
21. Gym benefits
22. Reimbursement of NMC annual registration fee
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