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Location: Bradford, 2 days a week in Office
Salary: From £39,000+ 10% discretionary bonus
Level: Manager level, with line management of direct reports. This role may be called an Account Manager in other agencies.
About the Role
We are looking for a Client Manager to join our agency partnership with Morrisons based in Bradford. In this exciting role, you’ll be at the heart of our in-house team, working directly with one of the UK’s biggest retailers to connect top FMCG brands with millions of shoppers. You’ll take the lead on a diverse portfolio of clients, driving forward innovative campaigns that shape consumer journeys. From crafting smart strategies and delivering powerful briefs, to overseeing flawless execution and analysing performance, this is a fast-paced, hands-on role where no two days are the same — and every campaign is a chance to make a big impact.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.
* 10% discretionary bonus
* £1,800 yearly wellbeing fund (on top of your salary!)
* Free Headspace subscription
* £500 yearly “Uni Fund” for learning
* 4 extra Wellbeing Days off per year
* Summer & Winter conferences + year-round celebrations
* 4pm finishes every Friday
* Flexible and hybrid working
Explore all our benefits here
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
* Exceptional leadership qualities, with 6-12 months experience in people coaching and management.
* Experience in working towards ambitious targets and strong numeracy skills.
* A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results.
* The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo.
* Great organisational skills with excellent attention to detail.
* Exceptional communication and relationship skills to confidently work with senior stakeholders.
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
* Develop proposals and strategies based on supplier budgets and objectives to create a cohesive media plan to deliver against KPIs.
* Liaise with various internal and external stakeholders to activate FMCG branded activity across various channels, including on- and off-site media, within agreed-upon timelines, following creative guidelines.
* Support in driving commercials for the categories under your remit to help contribute towards wider business targets, manage forecasts and report on these.
* Line management of direct reports, holding weekly meetings with these, creating work plans, hosting appraisals and tracking their day-to-day output. This will be in addition to providing daily support as and when required.
* Work to ensure that all content (including, but not limited to, media plans, status reports, performance reviews, and recommendations) is completed to a high standard and showcases the team at its best.
* Build positive relationships and communicate confidently with our clients, nuance your approach with different stakeholders, and ensure you present yourself as a trusted team member.
* Support wider organisational projects, helping to create a great workplace and supporting SMG's mission to lead connected commerce marketing.
* Support the senior leadership team in governance, ad hoc requests and meetings as required.
Our Values:
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Useful Links Before You Apply:
* Learn about our agencies
* Our hiring process
* EDI at SMG
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
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Project Management
* Industries
Advertising Services and Marketing Services
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