Job Description
German Speaking Customer Service Advisor – Portsmouth (Office Based)
We are delighted to present a fantastic new opportunity for a German speaking Customer Service Advisor to join a leading international export company specialising in consumer entertainment goods.
1. Location : Portsmouth, South England – 100% office based
2. Languages Required
3. Fluent German (essential)
4. Fluent English (essential)
🏢 About the Company
Our client is a well-established and dynamic international company with a strong reputation in the export of consumer entertainment products. They are now seeking a motivated German speaking Customer Service Advisor to strengthen their international sales team.
💼 Key Responsibilities
As part of the international sales team, you will act as the main point of contact for German-speaking business customers, ensuring excellent service and smooth order processing. Typical duties include:
5. Handling and processing orders from German-speaking customers via email and telephone
6. Organising transport and delivery of orders
7. Providing translation and language support to the international business development team
8. Creating and processing invoices and sales orders
9. Ensuring accurate record keeping and administration
10. Maintaining good product and market knowledge
11. Building and maintaining strong relationships with clients
👤 Candidate Profile
The successful candidate will demonstrate:
12. Fluency in German and English
13. Ideally, some experience in administration or customer service (though full training will be provided)
14. Strong organisational skills and excellent attention to detail
15. Good administrative and IT skills
16. A team-oriented, proactive, and professional approach
17. Cultural awareness and ability to work with international clients
💷 Salary & Benefits
18. £24,000 – £27,500 (depending on experience)
19. Full-time, permanent role
20. Working hours: Monday – Friday, 08:00 am – 4:00 pm
21. Office-based in Portsmouth
📩 How to Apply
If you are fluent in German and English and excited by this opportunity, we would love to hear from you. Please send your CV to us immediately to apply!