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Contracts manager

Walsall (West Midlands)
Permanent
United Living Group
Contract manager
€60,000 a year
Posted: 27 December
Offer description

As a Contracts Manager you will be responsible for ensuring the effective management and delivery of multiple contracts, ensuring programme requirements are met whilst working in line with both Company and regional objectives and achieving a high standard of client and customer satisfaction.

To manage contracts to achieve targets in respect of safety, time, cost, quality and customer satisfaction. Previous experience of working on Social Housing refurbishment projects is essential.


Specific Responsibilities

* Accountable for the successful management of live and mobilising contracts, attending pre-contract and contract meetings, devising a strategic programme of works at the start of the contract and continually monitoring progress to ensure contracts achieve targets in respect of safety, time, cost, quality and customer satisfaction.
* Responsible for the coordination of design, quality management, resource planning, defects management and out of hours working ensuring appropriate procedures and documentation are in line with contract requirements.
* Leading the Project Management team ensuring excellent level of project performance, meeting UL and client KPIs.
* Managing the Company’s obligations and rights under the terms of the contracts.
* Function as a visible and active leader of SHEQ, promoting exacting standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, conducting SHEQ and quality audits and setting a good example.
* Ensuring that all SHEQ activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified.
* Ensuring contracts are staffed adequately, led and managed effectively, maintaining high levels of commitment and morale; ensuring good two-way communication.
* Actively supporting the Regional Director and/or Head of Operations in the management of areas of opportunity and risk that may impact the business plan, leading the team by example and ensuring the organisation is a centre of excellence.
* Monitoring that the induction process is followed in line with the United Way of working contract delivery processes for all employees on site.
* Supporting any Bid Team work winning activity such as assisting with feedback, writing contributions to PQQ and tender submissions, attending interviews or presentations where relevant.
* Establishing excellent working relationships with Clients and Stakeholders, consulting with Clients to build trust and enhance understanding, chairing weekly meetings to a prescribed agenda, and attending Client events.
* Delivering client strategies and ensuring the Company achieves KPIs and meets Client Critical Success Factors, implementing initiatives for continual improvement.
* Leading all people responsibilities for the team, undertaking performance and development reviews, supporting and coaching team members to achieve objectives.
* Managing all employee related matters, consulting with People Services as necessary.
* Producing robust contract and delivery programmes including design and procurement, ensuring full ownership by the team.
* Providing accurate reports on Contract progress and highlighting any potential risk to relevant parties.
* Ensuring strong working relationships with Operations and Commercial teams for financial and programme controls, discussing and progressing any financial implications.
* Contributing fully to the development and implementation of Company policies and procedures.
* Marketing the business with existing and new clients to support business development.
* For each project, ensuring robust processes to minimise defects during and after construction and ensuring defects are dealt with promptly by assisting Resident Care.
* Any other duties assigned.


Qualifications

* Appropriate CSCS card
* SMSTS certificate desirable
* Demonstrable experience of delivering multiple contracts across a variety of geographical locations
* Experience and knowledge of Quality Management systems and processes
* Ability to plan and coordinate effective resource allocation including supply chain, staff, directly employed operatives etc.
* Ability to lead large high performing multiple disciplined teams to ensure high standards of safety, excellent service delivery and sound financial outcomes
* Knowledge of document management system
* Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook, MS Project
* Valid driving licence


Benefits

* Competitive salary and benefits package
* Opportunities for career progression aligned with the company’s growth
* Immediate interview for qualified candidates

Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.

Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure."

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