A leading ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to enhance the customer experience. This senior role requires strong leadership skills and experience in SaaS or ERP environments. Responsibilities include coaching the customer service team, managing customer onboarding, and resolving escalated issues. The role offers a salary of £54,000 - £58,000 plus bonuses, with hybrid working options and opportunities for career development as the company scales. #J-18808-Ljbffr