Job Title: Revenues Officer - Debt Resolution Location: Hybrid (Southwark & surrounding areas - 2 days on-site) Contract: Full-Time, Temporary Southwark Council is seeking two experienced Revenues Officers to support the Debt Resolution Service within Income Operations. The role focuses on reducing arrears and influencing payment behaviour through direct customer contact, negotiation, and appropriate recovery action based on individual circumstances. Key Duties: Manage a caseload of Council Tax, NNDR, and Housing Benefit Overpayments. Verify liabilities, discounts, and exemptions. Liaise with third parties and attend court or conduct home visits as required. Ensure compliance with relevant legislation and Council policy. Essential: Strong knowledge of Council Tax legislation. Experience using NEC (Northgate Revenues). Desirable: Familiarity with Civica Collect (Onestep). This is a hybrid role requiring on-site presence at least two days per week. Apply now if you meet the criteria and can support Southwark's commitment to effective revenue recovery.