Job Role: Customer Hire Desk Administrator
Rota: Monday – Friday – DAYS
Salary: £28,000
My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team.
The role of Customer Hire Desk Administrator in brief:
* Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies
* Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution
* Liaise with procurement and suppliers to resolve invoice queries efficiently
* Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team
* Take responsibility of invoice queries to ensure that they are dealt with in a timely manner
* Identify common and reoccurring issues and escalate to management
* Assist with telephone calls to site requesting revised estimated offhire dates
The ideal candidate for the Customer Hire Desk Administrator:
* Previous experience in a Plant, Powered access, Tool or Material Handling industries.
* Good knowledge of Microsoft packages, and computer skills in general.
* Good communication skills.
Next steps:
If this sounds of interest in this Customer Hire Desk Administrator role or you are looking for advise on your next career move, please contact Shane at Kemp Recruitment on 0330 440 2323 or apply with an up to date CV.
INDSHW