Are you an ambitious person working in e-commerce? You're striving to get into a Management role within an award-winning business that stands among the fastest growing in the midlands.Well, Vivactive Ltd has the role for youThe company's long-term aim is to become the biggest incontinence provider in Europe; here, you will have an opportunity to be part of it. Recognised as an award-winning company with outstanding people and an entrepreneurial environment, the ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people.As the eCommerce Manager for our French website, you will be responsible for the website P&L, with the main focus on maximising conversion to lead and online sales and ensuring the websites smooth operation. To do this you will work with a range of Vivactive departments; Marketing, Tech and Logistics to ensure our roll out into the French Incontinence Market is a tremendous success.
Can you:Manage online trading initiatives and end to end ecommerce operationWork closely with the Marketing Manager to deliver the digital elements of marketing campaigns and promotionsWork closely with our Tech Manager to get a UX/UI to best suit our customers journeys that is fast, secure and easy to useWork closely with our Tech department to oversee designMonitor web stats and generate reports on digital performanceManage online trading initiatives and end to end ecommerce operationManage the day-to-day maintenance and administration of the UK & Ireland websitesAlign the website with the organization's brand, strategy and standards.Assist with social media campaigns.Manage landing pages, news/blog posts, articles, images, videos and product specific webpages.Respond to security and website performance issues.
What we expect in return:The ability to understand the needs of our French customersA competent grasp of the French language, being a French national would be advantageousA commercial eye to identify gaps in the range and identify new market opportunitiesExcellent verbal and written communication skills, with confidence in presenting at all levelsThe ability to analyse data and make quick commercial decisions based on information availableBe a confident negotiator and able to develop professional relationshipsHave the ability to translate content from English to French (product descriptions, images, banners, emails).Work with customer service to deliver the best possible customer experience by actively listening, understanding customer needs and concerns, and using feedback to improvewhile also being ready to step in and provide cover when needed to keep things running smoothly. Manage external marketing campaigns with multiple different partners
BenefitsWhat's in it for you? Please take the time to read our extensive list of benefits below:A chance to build and grow a department in a rapidly expanding/award-winning company Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of serviceYour birthday off, so you always enjoy your birthday!External training courses, we'll pay for your CIPS, Management Courses etc.Awards and Recognition Schemes; delivering above and beyond never goes unnoticedFree Onsite ParkingComplimentary tea, coffee, chilled water and soft drinksPension SchemeFree Summer BBQWe care about our employee's mental and physical health with well-being practices embedded in the companyAn environmentally conscious companyWork in a fun and lively environment in an up and coming business! You will be a crucial member of the Vivactive team and report to the Managing Director. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.
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