37.5 hours per week£14.26 per hourMonday to FridayWeek 1 - 7:00am till 3:00pmWeek 2 - 10:00am till 6:00pm8 MONTH FIXED TERM CONTRACTCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input isSK10 2NAWe are seeking a proactive, customer-focused Facilities Operatorto join our team withSodexo with a strong eye for detail and the ability to communicate and build effective relationships at all levels. The successful candidate will be a forward thinker with a methodical approach, excellent planning and organisational skills, and the confidence to challenge and improve service delivery within the facilities environment.What you'll do:Act as the first point of contact for customers, providing visible, professional, and relationship-focused service across all levels.Deliver a 5-star customer experience by taking ownership of the allocated building and ensuring high standards are consistently maintained.Ensure compliance with all Health & Safety, environmental, and site procedures, including SHE/GxP and safe systems of work.Monitor and maintain facilities services including catering areas, consumables, stationery hubs, and multifunctional devices, ensuring timely restocking.Report faults, basic maintenance issues, and service concerns to relevant partners, supporting quick and effective resolution.Work as part of a multi-skilled business support team, using initiative, IT systems, and strong attention to detail to support daily operations and service delivery.What you bring:Strong customer service experience with the ability to act as the first point of contact in a professional environment.Proven ability to build positive relationships and deliver a high standard of service across all levels.Good understanding of Health & Safety and environmental compliance, with the ability to follow site procedures (SHE/GxP desirable).Experience in monitoring and maintaining facilities services such as catering areas, consumables, and stationery supplies.Strong attention to detail with the ability to identify and report faults or maintenance issues effectively.Proactive team player with good IT skills, able to work independently and support a multi-skilled operational team.What we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid Volunteering DayJoin our team as aFacilities Operatorand take pride in delivering high-quality workplace support services, ensuring a safe, well-maintained, and fully operational environment while supporting the smooth day-to-day running of the site and maintaining excellent service standards.